We accept the claim, but can you tell me how much you want us to compensate you for the loss?
We will give your request for claims immediate attention.
We will get this matter resolved as soon as possible and hope to compensate you for your
loss to your satisfaction.
We’d like to express our sincere apologies for the poor quality of the products.
We regret to hear that the goods you received are not of the quality expected.
We are very sorry for the trouble cause by this delay.
We agree to accept all your claim.
I’ll go to your company tomorrow in person to talk about the claim.
We regret the loss you have suffered and agree to compensate you $800.
We agree to compensate you for the detective watches by 5% of the total value.
We will make you a compensation of 6% and give you some preferential terms later on.
Since the responsibility rests with both parties, we are ready to pay 50% of the loss only.
We have credited to your account ￡760 to cover both the value of the goods short delivered and your inspection fee.
A thorough examination showed that the broken bags were due to improper packing, for
which the suppliers should be held responsible.
We shall remit to you an amount of ￡2,000 in compensation for the loss.
You should claim compensation from the insurance company .
The claim should be referred to the insurance company. We cannot hold ourselves
responsible for it.
Your claim, in our opinion, should be referred to the insurance company, as the mishap
occurred after shipment.
Since the damage was due to the rough handling by the steamship company, you should
claim on it for recovery of the loss.
We are prepared to make you a reasonable compensation, but not the amount you
The shipping documents can prove that the goods, when shipped, were in perfect
condition. They must have been damaged en route.